How It Works for Utilities

We know that ensuring your customer’s water is contaminant free is your highest priority. We also know how challenging it can be to manage a customer-focused water testing program in house. As a result, we’ve developed 120Water for Utilities to help you quickly and painlessly carry out recurring contaminant and compliance testing across your service area.

Our Services

120Water can provide your Utility everything you need to easily plan, coordinate, and execute your customer-focused water testing efforts. We offer a variety of services to meet the specific needs of your organization.

  • Water Testing Plan Creation and Execution Management
  • Pre and Post-test Customer Communication Strategy Creation and Execution
  • Customer Request Collection
  • Fulfillment and Shipping of our 3-step 120Water water testing kits for Homes that include all relevant documentation, including:
    1. Easy to Understand Water Sample Collection Instructions
    2. Chain of Custody Documentation
    3. Pre-paid return shipping labels
  • Email, Phone & Online Customer Service
  • EPA Certified Lab Testing
  • Results Delivery
  • Testing Program Reporting Dashboards
  • Contamination Mapping & Data Visualization

Help your Customers know their water.

Fill out the form below for more information on how 120Water can work with
your Utility, or call us at 1.800.274.9837 to speak with a 120Water expert.